Book service

Tell us what's going on

Four short steps. Your request becomes a tracked job you can follow in the client portal.

  1. 01

    Request

    Book online or call. Tell us the robot, the fault, and how urgent it is.

  2. 02

    Dispatch & diagnose

    A factory-trained technician is scheduled, or dispatched now for a line-down call.

  3. 03

    Track it

    Every job and project shows in your client portal: stage, dates, notes and invoices.

What you need

Client portal

Track every asset like a package

Capital projects and service jobs, robot by robot: each stage, its planned and actual date, and a plain note whenever something slips.

Open the client portal
Robot 3 of 12 · R-2000iC/210FBehind
  1. Ordered
  2. Shipped
  3. On site
  4. Installed
  5. Commissioned

Robot arrived Thu 27th, planned Mon 24th — freight delay. Install moved to Fri 28th.